TERMS & CONDITIONS | IMPORTANT INFORMATION



The Tannerhof

 ...spreads across a hillside with alpine character and animals are kept on the grounds. We ask you to be cautious at all times. Fences, walls, treetrunks and streams are part of the terrain and cannot be secured sufficiently at all times and naturally provide some risk. Special caution must be taken in Winter. Due to the circumstances paths, stairs and steps can be slippery. Especially after snowfall at night not all paths and steps or stairs can be cleared immediately in the early mornings. Handling (also private) sports equipment on Tannerhof grounds is at own risk. Parents are responsible for their children.

Prices

Prices are per person/per night including VAT and – depending on the chosen diet – either Tannerhof full board, low carb diet 'Schlanke Tanne' or fasting. Also, all hotel facilities such as swimming pool, sauna, panorama gym and the complimentary sports, activities and relaxation programme.
The current tourist tax of €2,00 p. day for adults is not included.

Arrival & Departure

Rooms are ready for check-in from 15.00 o’clock. Check-out latest 11.00 o’clock. You are welcome to remain at the Tannerhof until 17.00 o’clock on your departure day. A late check-out may be possible if there is no follow-up booking for your room.
If travelling by train we will be happy to meet you at Bayrischzell station prior to 18.00 o’clock. Please inform us on your arrival well in time. If arriving by car please use the northern, upper entrance and follow the signs.

What to pack

  • Sports clothing, sneakers, hiking boots and rain clothing.
  • There are bike and ski rentals in Bayrischzell.
  • If you have doctor‘s appointments please bring any recent medical reports.

Payment

We ask for an advanced payment of 30 % on the total cost latest 6 weeks prior to arrival. The remaining invoice is due on check-out. We prefer EC/Maestro but also accept Mastercard or VISA.
Scheduled treatments must be cancelled 24 hours prior to the appointment or they will be invoiced even if the guest fails to make use of them. We do not provide  refunds for meals not taken.

Cancellation fees

The following fees will be invoiced for the cancelled room(s), board and (given the fact) workshops for the period which we remain unable to re-sell.

  • Cancellation up to 4 weeks prior to arrival:                  0 %
  • Cancellation 2 weeks to 1 day prior to arrival:           70 %
  • No show or cancellation on day of arrival:               100 %
  • Delayed arrival or earlier departure:                           80 %

A prepayment will be deducted from this fee.
We highly recommend booking a travel insurance.

Pets

Sorry, no pets allowed.

Smoking

Strictly No Smoking! at the Tannerhof. We provide a smoker’s corner outside at the ski & bike hut.

Valid from 1. June 2021. Subject to change without notice. Place of fulfillment and place of jurisdiction: Miesbach, Germany.