General Terms and Conditions

Chair by the window with a reflected mountain view in a Tannerhof Alm room
Terms

General Terms and Conditions

The TannerhofThe Tannerhof

... is partially located in alpine terrain and operates a farm with livestock. Fences, parapets, walls, tree trunks, and mountain streams cannot be fully secured and naturally pose an increased risk. Paths and stairs may not be completely cleared or gritted during snow and ice. Access and use of the facilities (including private sports equipment such as indo-boards, slacklines, etc.) are at your own risk. Parents are responsible for their children.… is partly situated in alpine terrain and operates a working farm with livestock. Fences, balustrades, walls, tree trunks and mountain streams cannot be fully secured and naturally pose an increased risk. In snow and ice, not all paths and stairways are completely cleared and gritted. Use of the grounds (including private sports equipment such as Indo boards, slacklines, etc.) is at your own risk. Parents are responsible for their children.

RatesRates

Room rates are per person/night, including VAT, and include either 3/4 board, fasting board, or the "Schlanke Tanne" (Slim Fir) package, depending on your booking. This also includes use of the swimming pool, sauna, and fitness room, as well as participation in our complimentary activity, sports, and relaxation program. The local tourist tax of EUR 3.00 per day is not included.Room rates are quoted per person per night including VAT and include — depending on the booking — three-quarter board, fasting board or Schlanke Tanne Low Carb, use of the swimming pool, sauna and fitness room, and participation in the complimentary classes of our active, sports and relaxation programme. The local visitor's tax of EUR 3.00 per day is not included.

Arrival and DepartureArrival & Departure

We are happy to pick you up from the train station for all arrivals before 6:00 pm. Please let us know your arrival time in advance. If you are arriving by car, we recommend using the upper entrance (please follow the signs on site). Rooms are available from 3:00 pm on the day of arrival and until 11:00 am on the day of departure. You are welcome to continue using the Tannerhof facilities until 5:00 pm on your departure day.We are happy to collect you from Bayrischzell train station on the day of arrival up to 18:00. Please let us know your arrival time well in advance. If you are coming by car, we recommend the upper access road (signposted on site). Rooms are available from 15:00 on the day of arrival and until 11:00 on the day of departure. You are welcome to use the Tannerhof facilities until 17:00 on the day of departure.

What you should bringWhat to Bring

  • Sportswear, trainers, sturdy walking or hiking boots, and waterproof clothing.
  • Bicycles and ski equipment can be hired on site for a fee.
  • If you are staying with us for medical care, please bring current medical findings and reports with you.

Billing/DepositPayment & Deposit

We require a deposit of 50%50% of the total booked service, payable by bank transfer. For online bookings, the amount will be charged to your credit card immediately after booking. The invoice amount is to be paid no later than upon departure. Payment by EC/Maestro card is preferred; Visa and Mastercard are accepted.We ask for a deposit of of the total booked services, payable by bank transfer. For online bookings, the amount is charged to your credit card immediately upon booking. The full invoice amount is due at the latest on departure. Payment by EC/Maestro is preferred; Visa and Mastercard are also accepted.

Treatment appointments that are not cancelled at the therapy or hotel reception by 4 p.m. the day before will unfortunately be charged. We also ask for your understanding that meals not taken cannot be refunded.Treatment appointments not cancelled by 16:00 the previous day at the therapy reception or hotel reception will unfortunately have to be charged in full. We also ask for your understanding that meals not taken cannot be refunded.

Cancellation feesCancellation Charges

If you cancel your stay at the Tannerhof, we charge the following cancellation fees based on the cost of the missed room nights, packages, or booked workshops.If you cancel your stay at the Tannerhof, we apply the following cancellation charges based on the room and arrangement costs that would otherwise be incurred, plus any booked workshops:

  • Cancellation more than 4 weeks before arrival — free of charge
  • Cancellation 4–2 weeks before arrival — 50%
  • Cancellation 2 weeks to 1 day before arrival — 70%
  • No-show or cancellation on the day of arrival — 100%
  • In the case of late arrival or early departure, we also charge 80%.
    Any deposit already paid will be offset against the cancellation charge.

We recommend taking out travel cancellation insurance.We recommend taking out travel cancellation insurance.

PetsPets

...dogs are allowed in some of our Lufthütten… dogs are welcome in some of our Lufthütten.

NicotineSmoking Policy

Smoking is not permitted in any of the Tannerhof rooms, including the restaurant terrace, room terraces, and balconies.Smoking is not permitted anywhere on the Tannerhof premises, including the restaurant terrace, room terraces and balconies.

Valid from January 1, 2026. All prices in EUR, including statutory VAT. Subject to change. Place of performance and jurisdiction is Miesbach.Valid from 1 January 2026. All prices in EUR including VAT. Subject to change. Place of performance and jurisdiction: Miesbach.